In Verbal communication, a person uses words or speech to exchange information or messages.It takes place in the form of oral as well as a written format between two or more persons. Examples of verbal communication are meetings, letters, reports, emails, notes, memos, group discussions, interviews, counseling, face-to-face conversations, telephone calls, radio, etc. It begins with some definitions of nonverbal communication and a discussion of how verbal and nonverbal codes differ. The non-verbal acts that are supplementary to verbal acts may precede or follow or be simultaneous with the verbal acts. The relationship between verbal and non-verbal communication is one of the latter playing a supplementary role to the former. Like verbal communication, nonverbal communication is culture-bound and reflects the values & norms of a culture. 1.2 Noncommunicative functions of nonverbal behaviors So pervasive has been social psychologists' preoccupation with the communicative or expressive aspects of nonverbal behaviors that the terms nonverbal behavior and nonverbal communication have tended to be used 1See Fridlund (1991) for a discussion of the ethological position. The way we sit, the gestures we make, the way we talk, how much eye contact we make – all of these are non-verbal ways of communicating that impact the messages our words are sending. The chapter then outlines the various channels of nonverbal communication and how cultures differ regarding their use. Differences between verbal and nonverbal communication include: Nonverbal communication is perceived as more believable than verbal communication. A second difference between verbal and nonverbal communication is that verbal communication is distinct (linear) while nonverbal communication is continuous (in constant motion and relative to context). According to our model, verbal and nonverbal dimensions are linguistic acts expressing the intents of speakers who co-construct a dynamic relationship through … Like verbal communication, nonverbal communication is subjective in its interpretation. Research other examples of writers using nonverbal communication to describe characters and situations in novels, stories, poetry, plays, films and television programs. The means of communication keeps on changing with the advancement in technology, for example in 90’s telephones were mostly used for the communication, nowadays smartphones are widely used for the communication purpose. Distinct means that messages have a clear beginning and end, and are expressed in a linear fashion. This chapter investigates nonverbal communication and how it differs across cultures. Mainly the communication can be of two types; verbal communication and non-verbal communication. Men are also less adept at sending subtle non-verbal messages. Verbal vs. Non-Verbal Communication We communicate with much more than words: when we interact with someone, our body has a language of its own. Non-Verbal Communication Skills 15 Body Language – An Overview 15 Observation Skills 15 Attending Behaviour 17 Empathy 18 References 19 Contacts 20 . Cultural differences in non-verbal communication can create misunderstandings--for example, among North Americans, nodding the head means "yes," while among Japanese, it means merely "I'm listening" according to Wang De-hua and Li Hui of the Ningbo Institute of Technology. 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